Online Ratings and Perceptions of Pediatric Otolaryngologists.
To assess and characterize online ratings and comments on pediatric otolaryngologists and determine factors that correlate with higher ratings.Online database analysis.All American Society of Pediatric Otolaryngology (ASPO) members were queried on Healthgrades, Vitals, RateMDs, and Yelp for their online ratings and comments as of June 2020. Ratings were normalized for comparison on a five-point Likert scale. All comments were categorized based on context and positive or negative quality.Of the 561 ASPO members, 489 (87%) were rated on at least one online platform. Of those rated, 410 (84%) were on Healthgrades, 429 (88%) on Vitals, 236 (48%) on RateMDs, and 72 (15%) on Yelp. Across all platforms, the average overall rating was 4.13 ± 0.03 (range, 1.00-5.00). We found significant positive correlations between overall ratings and specific ratings (P
Authors: Janice T Chua, Emily Nguyen, Adwight Risbud, Sina Soltanzadeh-Zarandi, Ariel Lee, Shahrnaz Jamshidi, Soha Bayginejad, Mehdi Abouzari